Customers have the right to return any unopened/unused product(s) bought between these dates until 31/01/22. Without this number it can be difficult to process your return meaning that the process may take longer.Ĭhristmas extended returns policy from 01/11/21 to 31/12/21. If any errors occur or issues arise then these need to be reported to us immediately so that we can investigate.īefore attempting to return an order you will need to contact our customer service team to request a returns authorisation number. It is important that you check your order or items upon receipt and always before use. We reserve the right to change this Returns Policy at any time. Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale.
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